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Frequently Asked Questions

  • Do you have a distributor in my area?
    Nope, because we don't have distributors. We are able to offer a great product at an affordable price because we sell direct with no distributor markup. We ship straight to your jobsite or other location, anywhere in the United States or Canada.
  • How do I place an order?
    We sell directly to general contractors, commercial builders, and franchisees. We even take credit cards. Just give us a call at 800-585-4120 or send us an email to get started.
  • What lead time can I expect?
    Like many in our industry, we are experiencing supply chain disruptions that have extended the lead time on some of our products, while others can ship in the usual 4-5 weeks. (Custom painting to our quality standards takes a bit.) Please reach out to us for updated lead time information on the product you're interested in.
  • How do I do a takeoff of your Signature siding?
  • Am I required to use your aluminum trim?
    Nope. We feel like our trim makes installation simpler and creates a more finished look. But, if it's not in your budget or doesn't fit your vision, our siding can be installed without it. Your installer would just need to miter the corners, in most cases.
  • How is your Signature siding installed?
  • Do you offer installation?
    We do not offer installation, but our products are simple to install. You'll find install guides in the Resources section of the page for each of our siding products. We're here to answer any questions you might have.
  • What caulk do you recommend for butt joint and nail heads?
    We recommend DAP SideWinder or Sashco Big Stretch. Both come in a variety of colors that coordinate well with our siding options. Most Dark Browns work for our Pretzel, Dark Walnut, and Chocolate colors. Cedar is best for Light Cedar, Cedar, and Dark Cedar. Depending on the shade, it may also work for Extra Crispy, as will Light Brown or Tan. Clear is best for Chili Pepper. Avoid any product that does not meet or exceed ASTM C920 standards. As always, if you have a question about a specific product, please feel free to reach out to us.

Do you have another question? 

Please give us a call at 800-585-4120 or send us a message.

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